What Our Customers Are Saying About Us

Author: Shelley Russell Mortgage Agent | | Categories: Mortgage Agent , Mortgage Broker , Mortgage Refinance


At Shelley Russell Mortgage Agent, I am proud of the work that I do. But instead of telling you why my customers love me, I will let them do the talking! Here’s what some of my customers are saying about me lately:

Shelley has been our Mortgage Agent since we bought our first home in 2014. She is extremely knowledgeable, personable, and available. No matter the question or time of day, she has always taken the time to help us out with any of our concerns and works hard to find the best rates possible. She takes the time to walk you through each step of the way – and always offers you multiple options. She came highly recommended to us, and we highly recommend her to anyone who needs a wonderful agent. Thanks, Shelley!

- Andrea Dipasquale

Shelley is a fantastic mortgage agent and person! She is very hardworking, dependable, patient, and positive. She is always willing to answer your questions or discuss any issues. Shelley worked hard to find me the lowest mortgage rate. She has incredible interpersonal skills, and she provides a high level of customer care. She goes out of her way to make sure everything is taken care of. I greatly appreciate all her help!!

- Lisa Pelaccia

Shelley made the transition into my new home seamless!! She is incredibly helpful and knowledgeable and was always just a phone call away to answer all of my many questions. I truly believe she had my best interest at heart in finding the absolute perfect mortgage for me. I have and will continue to recommend Shelley any chance I get. She is hands down a leader in this industry!

- Sandra Rae

Very impressed working with Shelley on securing a mortgage at the best possible rate given the current market conditions. Shelley’s knowledge of current trends/rates is exceptional - very professional and responsive when it comes to communicating with clients.

Shelley was always available to answer all questions with the best interest of her client at heart. I would definitely recommend Shelley to anyone looking to enter the housing market.

Kudos, Shelley, on a great work done!

- Prince Paa Adjei

Recently worked with Shelley on a mortgage and was truly impressed by her exceptional customer service, attention to detail, and incredibly fast follow-up. She was on top of the entire process from start to finish and made our new mortgage experience much less stressful for us. We highly recommend giving Shelley and her team a call for your mortgage needs. Thanks, Shelley and Team!

- Kevin Jack

For the best service/product in Markham, Vaughan, Guelph, Kitchener, Burlington, Windsor, Brampton, Hamilton, Mississauga, Toronto, and the surrounding areas, reach out to the experts at Shelley Russell Mortgage Agent. We’re dedicated to providing first-class mortgage service and want to prove it to you.